For eigh
t
straight quarters Sprint has improved its overall
customer experience. The improvement in Sprint's customer
satisfaction scores, according to third-party studies, is a result
of introducing its best-ever handset lineup with Android phones HTC
Hero and Samsung Moment, simplifying cell phone plans with Any
Mobile, AnytimeSM and Everything Data, and offering 4G service in
27 markets.
All of these new products, plans and services create a complex and ever-changing customer...
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