For two decades Sheri Greenhaus has been involved in nearly every aspect of contact center management, both as a contact center executive and later a successful consultant. She is the Managing Partner of CRMXchange, the premiere destination for information on how to enhance your customer's experience and best practices for contact center solutions.For two decades Sheri Greenhaus has been involved in nearly every aspect of contact center management, both as a contact center executive and later a successful consultant. She is the Managing Partner of CRMXchange, the premiere destination for information on how to enhance your customer's experience and best practices for contact center solutions.
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